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Frequently Asked Questions

General Help

POs (Purchase Orders) will be generated by the platform. Either Grovara or the Buyer will schedule a time to pick up the product from the Brand’s warehouse.

 

Learn More

How to manage a Purchase Order on the Grovara Marketplace

How to send an In-Order Message

A Buyer can checkout with multiple Brands, but multiple orders will be created for each Brand present within the order. When a Buyer is building a pallet, they can add different layers from only one Brand at a time to the pallet.

 

Learn More

How to place an order on the Grovara Marketplace

Learn what is on a Product Page

To reset your password, go to the Forgot Password page and and enter your email and click “Request Reset” then follow the instructions on the “Forgot Password” instructional page.

 

Learn More

How to reset a Grovara Marketplace password

How to login to the Grovara Marketplace

To login to Grovara account, follow the instructions here or click the “Login” button at the top of the Grovara website.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

To reset password, go to the Forgot Password Page and and enter user’s email and click “Request Reset” then follow the instructions on the Forgot Password instructional page.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

No, the Minimum Order Quantity (MOQ) on the platform is 1 full pallet of a Brand’s products. Buyers are able to create mixed or customized pallets: pallets consisting of multiple SKUs from the same Brand.

 

Learn More

How to place an order on the Grovara Marketplace

Learn what is on a Product Page

Yes, the platform has a messaging board which will serve as an efficient mode of communication while simultaneously timestamping all actions taken on a specific order. Within each order Brands, Buyers, and Grovara Team Members will be able to discuss/ negotiate any issues that arise.

 

Learn More

How to send an In-Order Message

How to send a Direct Message to a Brand or Buyer

The platform will automatically generate an invoice with every order.

 

Learn More

Learn about the Purchase Order statuses on the Grovara Marketplace

How to manage Grovara Account notifications

Payments for orders are either Cash Advance or on Terms. Buyers are able to make payments through a wire transfer or TransferMate, Grovara’s digital payment partner. Brands are sent payment via wire transfer.

 

Learn More

Learn about the Purchase Order statuses on the Grovara Marketplace

Learn about Grovara Payment Terms

For Brands

Yes, users are able to add additional users and user types.

 

Learn More

Types of Brand Users

How to manage user accounts

Yes, Brands are able to update all images and information found on their Brand Page as well as product images through their login.

 

Learn More

Learn what is on a Brand Profile Page

How to edit the images and information on a Brand Profile Page

Brands and Buyers have different user experiences on the Grovara Platform. Brands are only able to see their own content as a Buyer would view it. If a Brand wishes to demo the Grovara Platform, please contact Brands@grovara.com.

 

Learn More

How to manage a Brand Profile Page

How to optimize Brand and Product searchability on the Grovara Marketplace

Many Buyers speak English, however the Grovara Platform has been integrated with Google Translate. Buyers will receive the option to translate based off their IP address.

 

Learn More

How to communicate with Buyers

How to optimize Brand and Product searchability on the Grovara Marketplace

No, Brands do not need to convert their UOMs, the platform does it automatically based on a Buyer’s country of destination.

 

Learn More

How to manage Products on the Grovara Marketplace

How to modify Purchase Orders on the Grovara Marketplace

POs (Purchase Orders) will be generated by the platform. Either Grovara or the Buyer will schedule a time to pick up the product from the Brand’s warehouse.

 

Learn More

How to manage a Purchase Order on the Grovara Marketplace

How to send an In-Order Message

Login to Grovara account and click “Notifications” on the left hand toolbar. Then, click “Manage Notifications” on the top left hand of the screen. Notifications that are green are turned on and ones that are gray are turned off. Toggle the bottom to either green or gray to turn on or off the notification.

 

Learn More

How to manage Grovara Account notifications

How to navigate a Grovara Brand Account

The purchase order will read a PO total value of $0.00 and a Grovara Brands Team member will reach out via email to provide details about the sample request when Brand action is needed.

 

Learn More

How to approve sample requests

How to manage Grovara Account notifications

The platform will send the Primary User of an account an email notification each time an order is placed or updated.

 

Learn More

Types of Grovara Account notifications

How to manage Grovara Account notifications

Brands receive a notification when a Buyer downloads their product catalog.

 

Learn More

How to manage Grovara Account notifications

How to optimize Brand and Product searchability on the Grovara Marketplace

A Buyer can checkout with multiple Brands, but multiple orders will be created for each Brand present within the order. When a Buyer is building a pallet, they can add different layers from only one Brand at a time to the pallet.

 

Learn More

How to place an order on the Grovara Marketplace

Learn what is on a Product Page

To reset your password, go to the Forgot Password page and and enter your email and click “Request Reset” then follow the instructions on the “Forgot Password” instructional page.

 

Learn More

How to reset a Grovara Marketplace password

How to login to the Grovara Marketplace

To login to Grovara account, follow the instructions here or click the “Login” button at the top of the Grovara website.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

To reset password, go to the Forgot Password Page and and enter user’s email and click “Request Reset” then follow the instructions on the Forgot Password instructional page.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

No, the Minimum Order Quantity (MOQ) on the platform is 1 full pallet of a Brand’s products. Buyers are able to create mixed or customized pallets: pallets consisting of multiple SKUs from the same Brand.

 

Learn More

How to place an order on the Grovara Marketplace

Learn what is on a Product Page

Yes, the platform has a messaging board which will serve as an efficient mode of communication while simultaneously timestamping all actions taken on a specific order. Within each order Brands, Buyers, and Grovara Team Members will be able to discuss/ negotiate any issues that arise.

 

Learn More

How to send an In-Order Message

How to send a Direct Message to a Brand or Buyer

The platform will automatically generate an invoice with every order.

 

Learn More

How to manage Grovara Account notifications

Learn about the Purchase Order statuses on the Grovara Marketplace

The platform will automatically generate an invoice with every order.

 

Learn More

Learn about the Purchase Order statuses on the Grovara Marketplace

How to manage Grovara Account notifications

Logo: 300w x 100h

Main Banner: 1400w x 365h (This is beneath the logo)

Sub Banners: 1200w x 400h

 

Learn More

How to manage a Brand Profile Page

How to optimize Brand and Product searchability on the Grovara Marketplace

Green means the document is active. Yellow means the document is expiring soon. Red means the document has expired.

 

Learn More

Understanding international export documentation

Using the Platform to Manage Documentation

Green means the document is active. Yellow means the document is expiring soon. Red means the document has expired or that the document is “missing,” i.e. no document has been uploaded for the specified document listed in the Document Manager.

 

Learn More

How to manage Export Documents on the Grovara Platform

Understanding international export documentation

Grovara requires product information, sales/company presentations, product best seller information, the New Partner Manufacturing Form and other documents. For more information, please contact the team.

 

Learn More

How to sign up for a Grovara Account

How to manage Export Documents on the Grovara Platform

Payments for orders are either Cash Advance or on Terms. Buyers are able to make payments through a wire transfer or TransferMate, Grovara’s digital payment partner. Brands are sent payment via wire transfer.

 

Learn More

Learn about the Purchase Order statuses on the Grovara Marketplace

Learn about Grovara Payment Terms

Please refer the Buyer to Grovara’s Buyer registration link. On this page, Buyers will provide information about the interest in the Brand and company so Grovara Sales Representatives can contact them and qualify them for access to the Grovara Marketplace to purchase the Brand if applicable.

 

Learn More

Learn abut managing Purchase Orders on the Grovara Marketplace

How to turnover current accounts for free

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed faucibus odio id tellus porta, sit amet molestie leo posuere. Vivamus solli au alsk

Yes, the platform will send an email notification to the email linked to the Brand’s platform login.

 

Learn More

How to manage Grovara Account notifications

Description of the Order Placement process

Account & Document Management

Yes, users are able to add additional users and user types.

 

Learn More

Types of Brand Users

How to manage user accounts

Yes, Brands are able to update all images and information found on their Brand Page as well as product images through their login.

 

Learn More

Learn what is on a Brand Profile Page

How to edit the images and information on a Brand Profile Page

No, Brands do not need to convert their UOMs, the platform does it automatically based on a Buyer’s country of destination.

 

Learn More

How to manage Products on the Grovara Marketplace

How to modify Purchase Orders on the Grovara Marketplace

Login to Grovara account and click “Notifications” on the left hand toolbar. Then, click “Manage Notifications” on the top left hand of the screen. Notifications that are green are turned on and ones that are gray are turned off. Toggle the bottom to either green or gray to turn on or off the notification.

 

Learn More

How to manage Grovara Account notifications

How to navigate a Grovara Brand Account

Brands receive a notification when a Buyer downloads their product catalog.

 

Learn More

How to manage Grovara Account notifications

How to optimize Brand and Product searchability on the Grovara Marketplace

To reset your password, go to the Forgot Password page and and enter your email and click “Request Reset” then follow the instructions on the “Forgot Password” instructional page.

 

Learn More

How to reset a Grovara Marketplace password

How to login to the Grovara Marketplace

To login to Grovara account, follow the instructions here or click the “Login” button at the top of the Grovara website.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

To reset password, go to the Forgot Password Page and and enter user’s email and click “Request Reset” then follow the instructions on the Forgot Password instructional page.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

Logo: 300w x 100h

Main Banner: 1400w x 365h (This is beneath the logo)

Sub Banners: 1200w x 400h

 

Learn More

How to manage a Brand Profile Page

How to optimize Brand and Product searchability on the Grovara Marketplace

Green means the document is active. Yellow means the document is expiring soon. Red means the document has expired.

 

Learn More

Understanding international export documentation

Using the Platform to Manage Documentation

Green means the document is active. Yellow means the document is expiring soon. Red means the document has expired or that the document is “missing,” i.e. no document has been uploaded for the specified document listed in the Document Manager.

 

Learn More

How to manage Export Documents on the Grovara Platform

Understanding international export documentation

Grovara requires product information, sales/company presentations, product best seller information, the New Partner Manufacturing Form and other documents. For more information, please contact the team.

 

Learn More

How to sign up for a Grovara Account

How to manage Export Documents on the Grovara Platform

Discover & Explore

Brands and Buyers have different user experiences on the Grovara Platform. Brands are only able to see their own content as a Buyer would view it. If a Brand wishes to demo the Grovara Platform, please contact Brands@grovara.com.

 

Learn More

How to manage a Brand Profile Page

How to optimize Brand and Product searchability on the Grovara Marketplace

Many Buyers speak English, however the Grovara Platform has been integrated with Google Translate. Buyers will receive the option to translate based off their IP address.

 

Learn More

How to communicate with Buyers

How to optimize Brand and Product searchability on the Grovara Marketplace

How do I get started?

Login to Grovara account and click “Notifications” on the left hand toolbar. Then, click “Manage Notifications” on the top left hand of the screen. Notifications that are green are turned on and ones that are gray are turned off. Toggle the bottom to either green or gray to turn on or off the notification.

 

Learn More

How to manage Grovara Account notifications

How to navigate a Grovara Brand Account

The platform will send the Primary User of an account an email notification each time an order is placed or updated.

 

Learn More

Types of Grovara Account notifications

How to manage Grovara Account notifications

To reset your password, go to the Forgot Password page and and enter your email and click “Request Reset” then follow the instructions on the “Forgot Password” instructional page.

 

Learn More

How to reset a Grovara Marketplace password

How to login to the Grovara Marketplace

To login to Grovara account, follow the instructions here or click the “Login” button at the top of the Grovara website.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

To reset password, go to the Forgot Password Page and and enter user’s email and click “Request Reset” then follow the instructions on the Forgot Password instructional page.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

Logo: 300w x 100h

Main Banner: 1400w x 365h (This is beneath the logo)

Sub Banners: 1200w x 400h

 

Learn More

How to manage a Brand Profile Page

How to optimize Brand and Product searchability on the Grovara Marketplace

Grovara requires product information, sales/company presentations, product best seller information, the New Partner Manufacturing Form and other documents. For more information, please contact the team.

 

Learn More

How to sign up for a Grovara Account

How to manage Export Documents on the Grovara Platform

Purchases & Order Management

POs (Purchase Orders) will be generated by the platform. Either Grovara or the Buyer will schedule a time to pick up the product from the Brand’s warehouse.

 

Learn More

How to manage a Purchase Order on the Grovara Marketplace

How to send an In-Order Message

The purchase order will read a PO total value of $0.00 and a Grovara Brands Team member will reach out via email to provide details about the sample request when Brand action is needed.

 

Learn More

How to approve sample requests

How to manage Grovara Account notifications

The platform will send the Primary User of an account an email notification each time an order is placed or updated.

 

Learn More

Types of Grovara Account notifications

How to manage Grovara Account notifications

A Buyer can checkout with multiple Brands, but multiple orders will be created for each Brand present within the order. When a Buyer is building a pallet, they can add different layers from only one Brand at a time to the pallet.

 

Learn More

How to place an order on the Grovara Marketplace

Learn what is on a Product Page

No, the Minimum Order Quantity (MOQ) on the platform is 1 full pallet of a Brand’s products. Buyers are able to create mixed or customized pallets: pallets consisting of multiple SKUs from the same Brand.

 

Learn More

How to place an order on the Grovara Marketplace

Learn what is on a Product Page

Yes, the platform has a messaging board which will serve as an efficient mode of communication while simultaneously timestamping all actions taken on a specific order. Within each order Brands, Buyers, and Grovara Team Members will be able to discuss/ negotiate any issues that arise.

 

Learn More

How to send an In-Order Message

How to send a Direct Message to a Brand or Buyer

The platform will automatically generate an invoice with every order.

 

Learn More

How to manage Grovara Account notifications

Learn about the Purchase Order statuses on the Grovara Marketplace

The platform will automatically generate an invoice with every order.

 

Learn More

Learn about the Purchase Order statuses on the Grovara Marketplace

How to manage Grovara Account notifications

Payments for orders are either Cash Advance or on Terms. Buyers are able to make payments through a wire transfer or TransferMate, Grovara’s digital payment partner. Brands are sent payment via wire transfer.

 

Learn More

Learn about the Purchase Order statuses on the Grovara Marketplace

Learn about Grovara Payment Terms

Please refer the Buyer to Grovara’s Buyer registration link. On this page, Buyers will provide information about the interest in the Brand and company so Grovara Sales Representatives can contact them and qualify them for access to the Grovara Marketplace to purchase the Brand if applicable.

 

Learn More

Learn abut managing Purchase Orders on the Grovara Marketplace

How to turnover current accounts for free

Yes, the platform will send an email notification to the email linked to the Brand’s platform login.

 

Learn More

How to manage Grovara Account notifications

Description of the Order Placement process

For Buyers

No, Buyers cannot mix-and-match layers of different Brands’ products on a pallet. Each pallet (and order) is tied to a single Brand. A Buyer can checkout with multiple Brands, but multiple orders will be created for each Brand present within the order. At the moment, Grovara does not offer consolidation on orders.

 

Learn More

How to place an order on the Grovara Marketplace

How to search the Grovara Marketplace

Phasellus eu metus quris. Curabitur at tortor sed neque viverra suscipit at quis massa.

POs (Purchase Orders) will be generated by the platform. Either Grovara or the Buyer will schedule a time to pick up the product from the Brand’s warehouse.

 

Learn More

How to manage a Purchase Order on the Grovara Marketplace

How to send an In-Order Message

Grovara supports customers by managing logistics costs to deliver products at the border, port or final destination. The cost is agreed upon and then added to the final invoice.

 

Learn More

Learn about the Grovara Fulfillment process

How to manage a Purchase Order on the Grovara Marketplace

Click “View All Products” on the Grovara Marketplace and then filter by the attributes of choice from the left-hand navigation.

 

Learn More

How to search the Grovara Marketplace

How to navigate a Grovara Buyer User Account

Buyers can view current and past orders by clicking “Orders” in the left-hand navigation on the Dashboard.

 

Learn More

How to navigate a Grovara Buyer User Account

How to manage a Purchase Order on the Grovara Marketplace

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed faucibus odio id tellus porta, sit amet molestie leo posuere. Vivamus solli au alsk aslkmsa;maslknf askcitudin gravida purus, at mollis ipsum. Phasellus eu metus quris. Curabitur at tortor sed neque viverra suscipit at quis massa.

A Buyer can checkout with multiple Brands, but multiple orders will be created for each Brand present within the order. When a Buyer is building a pallet, they can add different layers from only one Brand at a time to the pallet.

 

Learn More

How to place an order on the Grovara Marketplace

Learn what is on a Product Page

To reset your password, go to the Forgot Password page and and enter your email and click “Request Reset” then follow the instructions on the “Forgot Password” instructional page.

 

Learn More

How to reset a Grovara Marketplace password

How to login to the Grovara Marketplace

To login to Grovara account, follow the instructions here or click the “Login” button at the top of the Grovara website.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

To reset password, go to the Forgot Password Page and and enter user’s email and click “Request Reset” then follow the instructions on the Forgot Password instructional page.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed faucibus odio id tellus porta, sit amet molestie leo posuere. Vivamus solli au alsk aslkmsa;maslknf askcitudin gravida purus, at mollis ipsum. Phasellus eu metus quris. Curabitur at tortor sed neque viverra suscipit at quis massa.

No, the Minimum Order Quantity (MOQ) on the platform is 1 full pallet of a Brand’s products. Buyers are able to create mixed or customized pallets: pallets consisting of multiple SKUs from the same Brand.

 

Learn More

How to place an order on the Grovara Marketplace

Learn what is on a Product Page

Yes, the platform has a messaging board which will serve as an efficient mode of communication while simultaneously timestamping all actions taken on a specific order. Within each order Brands, Buyers, and Grovara Team Members will be able to discuss/ negotiate any issues that arise.

 

Learn More

How to send an In-Order Message

How to send a Direct Message to a Brand or Buyer

The platform will automatically generate an invoice with every order.

 

Learn More

Learn about the Purchase Order statuses on the Grovara Marketplace

How to manage Grovara Account notifications

When a product is noted as “Out of Stock” it means that there is a temporary lack of inventory of the product. It typically takes an average of 2 weeks for a product to be back in stock. For questions regarding a particular out of stock product, please reach out to the Brand directly via the Direct Messenger on the Brand’s Brand Profile Page. For general product or purchasing help, please reach out to Grovara at Sales@Grovara.com.

 

Learn More

How to connect directly with Brands

Learn what is on a Product Page

Grovara’s MOQ is 1 pallet per Brand and 1 SKU per layer.

 

Learn More

How to place an order on the Grovara Marketplace

How to search the Grovara Marketplace

Payments for orders are either Cash Advance or on Terms. Buyers are able to make payments through a wire transfer or TransferMate, Grovara’s digital payment partner. Brands are sent payment via wire transfer.

 

Learn More

Learn about the Purchase Order statuses on the Grovara Marketplace

Learn about Grovara Payment Terms

Import documents are generated by the dynamic Grovara Platform and the experienced Grovara Supply Chain Team. Our Supply Chain Team manages and oversees the development and use of all import documents.

 

Learn More

Understanding international import and export documentation

Learn about the Grovara Fulfillment process

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed faucibus odio id tellus porta, sit amet molestie leo posuere. Vivamus solli au alsk

Account & Document Management

Buyers can view current and past orders by clicking “Orders” in the left-hand navigation on the Dashboard.

 

Learn More

How to navigate a Grovara Buyer User Account

How to manage a Purchase Order on the Grovara Marketplace

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed faucibus odio id tellus porta, sit amet molestie leo posuere. Vivamus solli au alsk aslkmsa;maslknf askcitudin gravida purus, at mollis ipsum. Phasellus eu metus quris. Curabitur at tortor sed neque viverra suscipit at quis massa.

To reset your password, go to the Forgot Password page and and enter your email and click “Request Reset” then follow the instructions on the “Forgot Password” instructional page.

 

Learn More

How to reset a Grovara Marketplace password

How to login to the Grovara Marketplace

To login to Grovara account, follow the instructions here or click the “Login” button at the top of the Grovara website.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

To reset password, go to the Forgot Password Page and and enter user’s email and click “Request Reset” then follow the instructions on the Forgot Password instructional page.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed faucibus odio id tellus porta, sit amet molestie leo posuere. Vivamus solli au alsk aslkmsa;maslknf askcitudin gravida purus, at mollis ipsum. Phasellus eu metus quris. Curabitur at tortor sed neque viverra suscipit at quis massa.

Import documents are generated by the dynamic Grovara Platform and the experienced Grovara Supply Chain Team. Our Supply Chain Team manages and oversees the development and use of all import documents.

 

Learn More

Understanding international import and export documentation

Learn about the Grovara Fulfillment process

Discover & Explore

Click “View All Products” on the Grovara Marketplace and then filter by the attributes of choice from the left-hand navigation.

 

Learn More

How to search the Grovara Marketplace

How to navigate a Grovara Buyer User Account

When a product is noted as “Out of Stock” it means that there is a temporary lack of inventory of the product. It typically takes an average of 2 weeks for a product to be back in stock. For questions regarding a particular out of stock product, please reach out to the Brand directly via the Direct Messenger on the Brand’s Brand Profile Page. For general product or purchasing help, please reach out to Grovara at Sales@Grovara.com.

 

Learn More

How to connect directly with Brands

Learn what is on a Product Page

How do I get started?

To reset your password, go to the Forgot Password page and and enter your email and click “Request Reset” then follow the instructions on the “Forgot Password” instructional page.

 

Learn More

How to reset a Grovara Marketplace password

How to login to the Grovara Marketplace

To login to Grovara account, follow the instructions here or click the “Login” button at the top of the Grovara website.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

To reset password, go to the Forgot Password Page and and enter user’s email and click “Request Reset” then follow the instructions on the Forgot Password instructional page.

 

Learn More

How to login to the Grovara Marketplace

How to reset a Grovara Marketplace Password

Purchases & Order Management

No, Buyers cannot mix-and-match layers of different Brands’ products on a pallet. Each pallet (and order) is tied to a single Brand. A Buyer can checkout with multiple Brands, but multiple orders will be created for each Brand present within the order. At the moment, Grovara does not offer consolidation on orders.

 

Learn More

How to place an order on the Grovara Marketplace

How to search the Grovara Marketplace

POs (Purchase Orders) will be generated by the platform. Either Grovara or the Buyer will schedule a time to pick up the product from the Brand’s warehouse.

 

Learn More

How to manage a Purchase Order on the Grovara Marketplace

How to send an In-Order Message

Grovara supports customers by managing logistics costs to deliver products at the border, port or final destination. The cost is agreed upon and then added to the final invoice.

 

Learn More

Learn about the Grovara Fulfillment process

How to manage a Purchase Order on the Grovara Marketplace

A Buyer can checkout with multiple Brands, but multiple orders will be created for each Brand present within the order. When a Buyer is building a pallet, they can add different layers from only one Brand at a time to the pallet.

 

Learn More

How to place an order on the Grovara Marketplace

Learn what is on a Product Page

No, the Minimum Order Quantity (MOQ) on the platform is 1 full pallet of a Brand’s products. Buyers are able to create mixed or customized pallets: pallets consisting of multiple SKUs from the same Brand.

 

Learn More

How to place an order on the Grovara Marketplace

Learn what is on a Product Page

Yes, the platform has a messaging board which will serve as an efficient mode of communication while simultaneously timestamping all actions taken on a specific order. Within each order Brands, Buyers, and Grovara Team Members will be able to discuss/ negotiate any issues that arise.

 

Learn More

How to send an In-Order Message

How to send a Direct Message to a Brand or Buyer

The platform will automatically generate an invoice with every order.

 

Learn More

Learn about the Purchase Order statuses on the Grovara Marketplace

How to manage Grovara Account notifications

Grovara’s MOQ is 1 pallet per Brand and 1 SKU per layer.

 

Learn More

How to place an order on the Grovara Marketplace

How to search the Grovara Marketplace

Payments for orders are either Cash Advance or on Terms. Buyers are able to make payments through a wire transfer or TransferMate, Grovara’s digital payment partner. Brands are sent payment via wire transfer.

 

Learn More

Learn about the Purchase Order statuses on the Grovara Marketplace

Learn about Grovara Payment Terms

View All FAQ’s